Networking & Infrastructure
What this covers: Wired and wireless networks, connectivity, on-prem and hybrid infrastructure.
Problems it solves: Unreliable connectivity, performance bottlenecks, growth constrained by outdated design.
Example outcomes: Stable, scalable networks aligned to real usage.
Security & Risk Reduction
What this covers: System and network hardening, access control, incident response planning.
Problems it solves: Exposure to security threats, weak access controls, unclear security posture.
Example outcomes: Reduced risk and faster response to incidents.
Cloud & Identity
What this covers: Cloud integrations, identity and access management, hybrid environments.
Problems it solves: Fragmented systems, identity sprawl, poor access experience.
Example outcomes: Secure access and environments that scale cleanly.
End-User Systems
What this covers: Workstations and mobile devices, onboarding/offboarding, stability and lifecycle.
Problems it solves: Frequent user issues and inconsistent setups that reduce productivity.
Example outcomes: Standardized environments and faster support resolution.
Monitoring & Reliability
What this covers: System visibility, proactive detection, availability monitoring.
Problems it solves: Issues discovered too late and reactive support cycles.
Example outcomes: Fewer surprises and improved uptime.
Automation & Optimization
What this covers: Process automation, configuration standardization, performance tuning.
Problems it solves: Manual processes, technical debt, and inefficient operations.
Example outcomes: Reduced overhead and cleaner, more maintainable systems.
Home & Personal Technology
What this covers: Home computer builds and upgrades, home networks and media systems, remote support.
Problems it solves: Unstable home systems, poor Wi‑Fi performance, and lack of reliable technical help.
Example outcomes: Reliable home setups with professional-grade support.