🚨 Emergency Intake
Emergency Response
IT Emergency? We Respond Fast.
For business-impacting outages, security incidents, and critical system failures that can’t wait.
When to use Client 911
- Business systems are down
- Network/internet outage impacting operations
- Suspected security incident
- Critical failure outside normal support hours
If your issue can wait, Client 911 is probably not the right option.
Client 911 is not for
- Routine troubleshooting
- Scheduled changes or upgrades
- General questions or advice
- Non-urgent issues
What happens next
- Immediate intake of your issue
- Rapid triage to confirm severity
- Paid emergency engagement begins
- Stabilization and recovery
- Post-incident recommendations
Important notes
- Client 911 is a paid emergency service
- Availability depends on current engineer capacity
- Emergency work focuses on stabilization and recovery
- Follow-up work is quoted separately
Emergency Intake
Replace the placeholder below with your emergency intake form HTML. If you can, use a dedicated form that prefixes the subject with [CLIENT 911].