Outcome-driven consulting and engineering.
Professional Services are scoped projects with clear deliverables (fixed-price or time & materials). Every engagement begins with discovery to align technical requirements, constraints, and business goals.
Service domains
End-User & Home Technology
Workstations, custom PC builds, NAS/home servers, and home application installs. Examples include device setup, file/backup solutions, and media/audio integrations.
Network Services (Small to Enterprise)
Wired/wireless implementations, refreshes, cutovers, and optimization. Examples include switch/router swaps, ISP migrations, L2/L3 tuning, firewall deployments, SD-WAN, and Wi-Fi.
Security Services (Small to Enterprise)
Security posture improvements focused on identity, access, and network protection. Examples include MFA/SSO integration, segmentation strategy, and firewall posture reviews.
Business & IT Alignment
Strategy and planning to align IT with business goals. Examples include roadmaps, infrastructure optimization, cost-efficiency analysis, and growth planning.
Server & Directory Services (Small to Medium)
Foundational server deployments and core role implementation (physical or virtual). Examples include directory services, name resolution, and address management in small to mid-sized environments.
Automation & Infrastructure Optimization
Targeted automation to reduce operational overhead and improve consistency. Often begins with discovery to document workflows and identify high-impact automation opportunities.
Software Engineering
Custom applications and internal tooling to support business needs. Examples include app builds, web experiences, and modernization of existing workflows.
Enterprise Server
Expanded enterprise-grade server services and architectures. Contact us to discuss enterprise requirements and timelines.
Enterprise Data Center & Collaboration
Enterprise data center services and collaboration platforms (email, VoIP, unified communications). Contact us for early planning and readiness assessments.
The domains and examples listed are representative and not exhaustive. If you don’t see your specific need listed, contact us — many projects fall within our capabilities even if they aren’t explicitly described here.
How projects work (Overview)
Discovery & scoping
We start with discovery to understand requirements, constraints, dependencies, and success criteria. Scope, timeline, and service tier are determined here.
Proposal & agreement
You receive a clear Statement of Work (SOW) outlining deliverables, milestones, pricing, and payment terms. Work begins after approval and the required upfront payment is received.
Implementation
Work is performed during standard business hours unless otherwise agreed. Progress follows the agreed scope and milestones.
Change management
If requirements change or new work is requested, we issue a Change Authorization so scope, cost, and timeline are approved before additional work begins.
Completion & handover
Deliverables are reviewed and handed over. Documentation and knowledge transfer are provided as defined in the SOW.
Day 0 support
A limited Day 0 support window is included after implementation for issues related to the delivered scope. Ongoing support is available under a separate agreement.